Account, Billing & Security
Account Preferences & Personalisation
Set up your Scope Wiser account: profile, timezone, application language, live chat translation and signature message — every field on the Account page and which to set first.
ReadBilling, Plan Limits & the Usage Log
Read your Scope Wiser plan, allowances and usage: the Package cards, the Addons and Usage Log panels on the Account page, the top-bar meters and the Transactions record.
ReadMessage Credits & AI Tokens: Tracking and Optimising
What message credits and AI tokens are, what uses them, where Scope Wiser reports both, and the changes that reduce use without reducing results.
ReadAdding Team Members & Access Control
Give colleagues their own Scope Wiser logins: build a role in User Permission, create the person in User Manager, and restrict which bots and chats they can reach.
ReadAccount Security: 2FA, Passwords & Email Verification
Secure your Scope Wiser account: verify your email, enable two-factor authentication, change your password, and use the logged-in device and login activity logs.
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